Vodacom and Samsung suck
7.1.07
It has been a meager 2 weeks, 14 days or 336 hours since I purchased the Samsung D900 and sang its praises. Now I must change my standpoint. My D900 decided to stop working today. I received a phone call and flipped the phone down and hey presto the screen went black. It stayed black, it's black now...for good.
I decided to jump in my car and head to Sandton City to the Vodacare store. I knew what would happen. I would arrive, the 'lovely' person behind the counter would tell me that I didn't qualify to receive a new phone (even though it's only been 2 weeks, 14 days or 336 hours since I bought the damn thing). Then they would tell me that they were out of loan phones (which they were). Then I would bitch about that, they would stare at me as if they really wish someone would push them out of a 4 story building (that's how they all look).
The only difference is that this time they made even bigger fools of themselves. Once I had given my brand spankingly new and stuffed up phone in to get repaired (reluctantly I might add), the 'lovely' women then told me that I would receive an SMS when my phone was ready. Prey tell me how on any creators Earth am I meant to receive and SMS from Vodacom when they have my phone AND THE DIDN'T PROVIDE ME WITH A LOAN PHONE... YOU IDIOTS.
I hate Vodacom and I always will. I hate Samsung temporarily because I have a sneaking suspicion that they are in cahoots with the service provides so that their phones break exactly one week after the 7 day return period ends. You bastards.
I decided to jump in my car and head to Sandton City to the Vodacare store. I knew what would happen. I would arrive, the 'lovely' person behind the counter would tell me that I didn't qualify to receive a new phone (even though it's only been 2 weeks, 14 days or 336 hours since I bought the damn thing). Then they would tell me that they were out of loan phones (which they were). Then I would bitch about that, they would stare at me as if they really wish someone would push them out of a 4 story building (that's how they all look).
The only difference is that this time they made even bigger fools of themselves. Once I had given my brand spankingly new and stuffed up phone in to get repaired (reluctantly I might add), the 'lovely' women then told me that I would receive an SMS when my phone was ready. Prey tell me how on any creators Earth am I meant to receive and SMS from Vodacom when they have my phone AND THE DIDN'T PROVIDE ME WITH A LOAN PHONE... YOU IDIOTS.
I hate Vodacom and I always will. I hate Samsung temporarily because I have a sneaking suspicion that they are in cahoots with the service provides so that their phones break exactly one week after the 7 day return period ends. You bastards.
Labels: Samsung D900, Vodacom